Operationalizing Analytics & IT

Featuring Gahl Berkooz, Chief of Analytics for General Motors' Global Connected Customer Experience Division and author of the recent Harvard Business Review article "Figuring Out How IT, Analytics, and Operations Should Work Together".
Sponsored by alteryx
Complimentary Video Webinar

Monday, December 12, 2016


12:00 PM - 1:00 PM US Eastern
11:00 AM - 12:00 PM US Central
10:00 AM - 11:00 AM US Mountain
9:00 AM - 10:00 AM US Pacific
5:00 PM - 6:00 PM GMT

Webinar Overview

Most organizations are focused on becoming more analytical. But practically, how does this work functionally and organizationally?

Organizations are wrestling with how people in analytics, IT, operations, and in different business units work together. That’s because data and analytics activities represent a blurring of traditional lines of demarcation between the scope of IT and the responsibilities of operating divisions.

In his recent Harvard Business Review article, Gahl Berkooz, Chief of Analytics for General Motors’ Connected Customer Experience Division, identified four organizational structures that different companies are using:

  • A stand-alone data and analytics service function
  • An integrated operational data and analytics function
  • Data and analytics integrated as part of IT
  • Data and analytics embedded in operating divisions

There is no universal right answer or best structure. Each structure has advantages and tradeoffs. On December 12, in a live, interactive Harvard Business Review webinar, Berkooz will delve into each of these models, presenting a decision-making framework and questions to help organizations choose the best structure. 

To help your organization operationalize data and analytics in the most strategic way, join Gahl Berkooz and HBR on December 12.


About the Speaker

Gahl Berkooz Chief of Analytics General Motors’ Global Connected Customer Experience Division  

Gahl Berkooz
Chief of Analytics

General Motors’ Global Connected Customer Experience Division

 

 

Gahl Berkooz is the Chief of Analytics for General Motors' Global Connected Customer Experience Division. He is responsible for all Analytical Data Sets, Analytics, and Data Science required to delight customers with the best customer experience in the industry. Prior, he established the Information Management and Analytics function at Ford Motor Company. He built the function to over 100 professionals, and delivered close to $2 Billion of savings and cost avoidance in business operations. He holds a Ph.D. in Applied Mathematics from Cornell University, a Six Sigma Black Belt, and is a graduate of Harvard Business School’s General Management Program.



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